Contact Rocketplay Casino

Need help with Rocketplay Casino? Email our support team at support@rocketplaycasino.fun and explain how we can assist. We aim to make support clear and helpful for players in Australia.

Rocketplay Casino operates under a licence issued by the Curaçao Gaming Authority (CGA), reference number OGL/2024/1307/0748, providing regulatory oversight for its gaming operations.

How to get in touch

For assistance, send an email to support@rocketplaycasino.fun. Please use the email address linked to your account where possible, as this can help us identify your request and provide relevant information. Do not send your password or other sensitive security details in a message.

To help us respond more quickly, include your account email address or username, a short description of the issue, and screenshots if relevant. If your request concerns a particular transaction, account notice or website error, include the relevant date and any useful reference shown on screen.

Common reasons to contact support

Account access, profile and verification questions
Deposit and withdrawal queries
Questions about bonus terms and eligibility
Technical problems with the website or account
Responsible gambling requests, including help with account restrictions

Support usually replies within 24 hours, although response times may vary depending on the nature and volume of requests. Please avoid sending multiple messages about the same issue, as this may make it harder to track your enquiry. If you need to provide further information, reply to your existing email thread.