Cookies Policy

Cookies are small text files or similar data files that may be stored on your computer, mobile phone, tablet or another device when you visit a website. They allow the website to recognise your device and remember certain information about your visit. Cookies may be placed by Rocketplay Casino or by carefully selected third parties that provide services on our behalf.

Some cookies are stored only for the duration of your browsing session and are removed when you close your browser. Other cookies remain on your device for a longer period or until you delete them. The length of time a cookie remains active depends on its purpose and the settings applied to it.

We may also use technologies that perform a similar function to cookies, including pixels, tags, software development kits, local storage and device identifiers. In this policy, we use the term cookies to include these technologies where appropriate.

Why cookies matter

Cookies help a website function consistently and securely. They can remember preferences, support account features, help us understand how visitors use our pages and assist with the delivery of relevant content. Cookies do not usually contain information that directly identifies you, although information collected through cookies may be linked with other information held about you.

The cookies used on our website may vary from time to time as our services, technology and legal requirements change. They generally fall into the following categories:

• Strictly necessary cookies: These cookies are needed for core website functions. They may support security, account access, page navigation, session management and the operation of features you request. The website may not operate properly without them.
• Preference cookies: These cookies remember choices you make, such as language, region, display or other settings. They can make future visits more convenient and help provide a more consistent experience.
• Performance and analytics cookies: These cookies collect information about how visitors use the website, such as which pages are visited, how long pages are viewed and whether errors occur. The information helps us monitor performance and improve the design and functionality of our services.
• Security and fraud-prevention cookies: These cookies may help us identify unusual activity, protect accounts, reduce abuse and support the integrity of transactions and other website functions.
• Marketing or advertising cookies: Where used and permitted, these cookies may help measure campaigns or present content that is more relevant to your interests. They may be set by us or by third-party service providers acting under our instructions.
• Third-party cookies: Some features, tools or content may be supplied by third parties. Those providers may use their own cookies or similar technologies in accordance with their own privacy information and policies.

Not every category will be active for every visitor, device or page. Some cookies may be used only when you choose a particular feature, interact with certain content or provide consent where consent is required.

Session and persistent cookies

Session cookies are temporary and generally expire when your browsing session ends. Persistent cookies remain for a defined period or until they are removed. Persistent cookies can help us remember settings, recognise returning visitors and measure activity over time. The fact that a cookie remains on your device does not necessarily mean that it contains personal information.

Rocketplay Casino may use cookies and similar technologies for the following purposes:

• To provide, maintain and improve the website and its features.
• To keep your account and browsing session secure.
• To remember settings and preferences that you have selected.
• To support sign-in, account management and other requested services.
• To detect, investigate and help prevent fraud, unauthorised access and other harmful or unlawful activity.
• To understand visitor behaviour and assess the performance, stability and usability of the website.
• To test improvements, troubleshoot technical issues and develop new services.
• To measure the effectiveness of communications, promotions or advertising where these activities are used.
• To comply with legal, regulatory, security and operational requirements.
• To enforce our terms and protect the rights, property and safety of Rocketplay Casino, our players and others.

Information collected through cookies may include your IP address, browser type, device information, operating system, approximate location, pages viewed, links selected, date and time of access, referral information and details about how you interact with the website. We use this information in accordance with applicable privacy laws and our Privacy Policy.

Cookies may help us distinguish between different sessions or devices, but they are not a substitute for account verification or other identity and security checks. We may combine cookie information with information you provide directly or information generated when you use our services. Any such information will be handled for legitimate business, security, service or legal purposes.

You can manage cookies in several ways. When available, our cookie preference tool allows you to accept or reject optional cookie categories. You can also change your browser settings to block, restrict or delete cookies. The method varies between browsers, operating systems and devices, so you may need to consult the relevant help or support information.

1. Review the cookie choices shown in our cookie banner or preference centre.
2. Allow strictly necessary cookies if you want the essential parts of the website to operate.
3. Choose whether to permit optional preference, analytics or marketing cookies, where those categories are available.
4. Use your browser or device settings to remove existing cookies or prevent future cookies from being stored.
5. Review your settings again if you use a different browser, device or private browsing mode.

If you disable or delete cookies, some website functions may not work correctly. You may need to re-enter information, reset preferences or sign in again. Blocking optional cookies may also reduce the usefulness of analytics and personalisation features. Blocking strictly necessary cookies can prevent access to account functions or other parts of the website.

Your browser may also offer controls for limiting tracking, blocking third-party content or deleting website data automatically. These controls are managed by your browser provider and may not affect all technologies used by a website. We cannot guarantee that every third-party cookie or similar technology will respond to the same browser setting.

Consent and lawful use

Where required by applicable law, we will ask for your consent before placing or using optional cookies. You can withdraw or change consent through the available preference controls. Withdrawing consent does not affect processing that occurred before the change and does not necessarily remove information already collected. Strictly necessary cookies may still be used where they are required to provide a service you request, protect the website or meet a legal obligation.

We may use third-party providers for services such as website hosting, security, analytics, customer support, payments, communications and fraud prevention. These providers may place or access cookies or similar technologies when delivering their services. Their use of information may be subject to their own privacy notices and terms. We encourage you to review the information provided by third parties where you want to understand their practices in more detail.

Third-party services may change, and the cookies used on the website may therefore change from time to time. We may add, remove or update cookies to reflect changes to our services, technology, security practices, business operations or legal obligations. We may update this Cookies Policy when those changes are significant or when additional information is needed.

The latest version of this policy will be made available on this page, together with its effective date where applicable. You should review the policy periodically so that you remain informed about how cookies and similar technologies are used. Continued use of the website after an update may be subject to the revised policy, to the extent permitted by law.

If you have questions about this Cookies Policy, your cookie preferences or the way information is handled, please use the contact or support options made available on the Rocketplay Casino website. We will handle relevant requests in accordance with applicable Australian privacy requirements and our Privacy Policy.

Rocketplay Casino is intended for adults who are legally permitted to use online gambling services in their location. Cookies do not change your responsibility to comply with applicable laws, age requirements, account rules and responsible gambling obligations.